Who We Are

Site Impact specializes in multi-channel direct marketing services. We are a leading provider in data and marketing resources. Our goal is to “Drive results for our clients, build a dynamic company culture, and make an IMPACT!”

We are growing! Our once small family has grown into a diverse and dedicated group of over 80 digital marketing and engineering professionals who play a key role in the company’s culture and our continued success.

Site Impact has been named one of the “Best Companies to Work For” by Florida Trend Magazine and a consecutive four years awarded a “Top Workplace” by the Sun-Sentinel.

Duties / Responsibilities include but are not limited to the following:

• Onboarding new clients including but not limited to processing Master Service. Agreements and credit applications.
• Handling day to day correspondence (via phone or email) with onboarded clients.
• Training clients on how to place their orders in our systems.
• Assisting clients with questions or concerns regarding order placement.
• Handling any creative requests specific to our clients’ needs.
• Assisting with any questions related to our proprietary systems.
• Handling invoicing and payments issues or concerns.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent analytical and problem-solving skills.
• A sense of ownership and pride in your performance and its impact on the company's success.
• Detail-oriented.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.

Education and / or Experience:

• High school diploma or GED required, accredited Associate's or Bachelor's degree general business or other related field preferred