Everything you need to know, all in one place

Question 1

Can I purchase data and secure for my own use?

Accepted Answer

We do not "sell" data. We provide access to our data through our deployment services we handle and manage all in-house. Email and Postal data is only available on a rental or "use" agreement.

Question 2

How does Site Impact source data?

Accepted Answer

Our lists consist of information obtained through opt-in online surveys, e-subscriptions, e-registrations and our extensive network of permission-based websites. These sites are owned and/or managed by our team. We also have a data compliance team that ensures that our opt-in language is clear and conspicuous for our consumers to see when signing up for our marketing broadcasts. Any data obtained is put through a thorough hygiene and validation process for deliverability using multiple 3rd party sources. We then use partner sourcing for data profiling, appending up to 400 available selects or demographic filters for precise targeting of an individual. We always use best practices in regards to CAN-SPAM compliance. Our team is diligent with maintaining and updating our unsubscribe lists. We have a quality assurance process in our emailing team that verifies that all broadcasts has the correct sending on behalf of as well as the proper opt-out information required. Every record received also has the opt-in date, IP and source for compliance purposes. Our teams follow data security best practices to ensure all of our compliance steps are followed and there are no breaches.

Question 3

Are you CAN-SPAM compliant?

Accepted Answer

Yes, we are 100% CAN-SPAM compliant. Every individual in our database is opt-in and has provided us with permission to reach them electronically.

Question 4

Can you suppress my clients current customers from mailing to them?

Accepted Answer

Yes, we encourage and recommend every client supply us with a "suppression file" that will ensure your current customers are not contacted.

Question 5

Do you prefer HTML or text email ads?

Accepted Answer

All of our IPs and Domains are white-listed with every major ISP and monitored on a daily basis to ensure the cleanest and best inbox placement in the industry.

Question 6

How do I obtain reporting on the campaign?

Accepted Answer

We provide you with a direct login to our dashboard for real-time monitoring of your campaign. You will be provided with login credentials when your first campaign is setup.

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