Resources hub
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September 2026

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Press

Risks of over-personalization for customer trust

A 2026 Site Impact survey found 43% of consumers stopped buying from a brand because its personalized marketing felt repetitive, too personal, or simply off-base.

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September 2026

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Press

Only 27% of Consumers Say Brands Actually Understand Their Interests, New Site Impact Report Finds

New research reveals consumers welcome relevant personalization, but outdated data and repetitive targeting are eroding trust

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Jennifer Gressman of Site Impact On Five Ways To Leverage Data To Dramatically Improve Your Business

September 2026

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Press

Report Finds Bad Personalization Is Costing Brands Customers

New research from MarTech company Site Impact shows that most consumers notice personalized marketing, but far fewer feel brands understand what they actually want.

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Jennifer Gressman of Site Impact On Five Ways To Leverage Data To Dramatically Improve Your Business
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Reports & Surveys

In-depth research and analysis

Reports, surveys, and research from the
Site Impact data and marketing teams.

Data
Personalized marketing

Site Impact surveyed 800 consumers and examined where consumers draw the line between personalization that feels useful and personalization that feels invasive.

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10
pages
Preview
Real results

Customer success
across every industry

See how brands generate chances, conversions, and real ROI with targeted multichannel campaigns.

Automotive sales case study

Goal: Drive vehicle sales with a targeted multi-channel marketing campaign.

Strategy: Execute 3 Email Enhanced campaigns within a 12-mile radius with Facebook Retargeting

Targeting:
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12-mile radius of dealer

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Auto intender

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In-market for new vehicle

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90

Car sales

Homebuilder case study

Goal: Increase open house & model home visitors and drive additional website traffic

Strategy: Email Enhanced deployed every two weeks for three months per community

Targeting:
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Age 35-55

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HHI 100k+

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Current renters by location

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7,574

Campaign-generated prospects

Furniture store case study

Goal: Drive in-store and online furniture sales while measuring direct revenue from email

Strategy: Deployed Email Enhanced to 35k in-market targeted consumers

Targeting:
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35,000-consumer audience

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Home & furniture buyers

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$22.97K

Revenue generated

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Blog

Data insights and
marketing intelligence

Expert perspectives on audience targeting, email marketing, identity data, and the future of digital media.

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July 6, 2026

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Blog

Why deliverability starts before you hit send

If you sent an email campaign that did everything right on paper and still saw open rates drop or more of your emails end up in spam, the problem started before you hit send. Most of what determines inbox placement happens before the email goes out.

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July 6, 2026

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Blog

Email still works. Sloppy execution does not.

A campaign underperforms. Open rates fall, click counts come in low, and somebody starts wondering whether email is finally finished as a channel. We’ve seen multiple versions of that scenario play out every quarter. You see it in the press too when trade publications run the same think pieces every year about how email is yielding to whatever channel is having a moment.‍

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July 2, 2026

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Blog

Privacy-safe targeting can still perform

Privacy-safe targeting — reaching in-market buyers through identity and purchase data rather than covert behavioral tracking — still delivers results, and the marketers who have had the hardest time navigating this shift are the ones whose targeting was never as accurate as their metrics suggested.

See the Site Impact experience in action

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Site Impact updates

Product news, data insights, and industry perspectives

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